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Author Topic: HTC Watch  (Read 6472 times)
stewarta13wsb
Guest
« on: January 18, 2012, 02:57:51 pm »

I've been trying to sync HTC Watch as it shows up in my available to list (but currently with a grey circle rather than green.)
I have an account, have downloaded a movie or two, so that side of it works. When I try to sync I sign on again but it it won't let me do it. Sync now stays grey.
I tried HTC Support, but my most recent reply didn't solve anything -

"I’m sorry that I was unable to resolve your query. You have done a great job explaining and helping me with the troubleshooting of this issue.

I believe that synchronising Watch does not offer any benefit - there is, in effect, nothing to synchronise as all the data for movies, shows, trailers etc. are housed externally to your handset."

Any thoughts??
Best Screen Protector
keyplyr
Guest
« Reply #1 on: January 18, 2012, 03:30:58 pm »



I just sync'd it.

Home > Menu > Settings > Accounts & sync
Best Screen Protector
stewarta13wsb
Guest
« Reply #2 on: January 18, 2012, 03:53:19 pm »

Yeh, that's what I've been trying to do, but after I've signed in it stays 'greyed out' and so won't sync? What am I missing? police
Best Screen Protector
keyplyr
Guest
« Reply #3 on: January 18, 2012, 04:41:26 pm »


I know you opened the account online, but did you also create this account within the app? The sync option will not be active until this account exists on the phone.
Best Screen Protector
stewarta13wsb
Guest
« Reply #4 on: January 18, 2012, 04:51:43 pm »

Er... um... must have? If I've downloaded a film  Embarrassed

Unless you know otherwise. What would I have to do other than sign in? (Sorry to be thick)
Best Screen Protector
keyplyr
Guest
« Reply #5 on: January 18, 2012, 04:57:55 pm »


I'm just telling you what the system needs to recognize that there is an account present to sync to.

When I got my phone, I opened the account from within the app. I then sync'd it. No problem.

If you opened the account online first and not in the app, then this may be something to look into.

Other than that, I don't know what to suggest. I didn't write the app not make the phone  Smiley
Best Screen Protector
stewarta13wsb
Guest
« Reply #6 on: January 18, 2012, 05:19:10 pm »

OK, still tinkering.
Managed to get a blue circle with a white tick after I went through and added it again (just in case) on the page of apps that are added, but still when I go back to the sync page it's a greyed out box that won't let me sync and a grey circle!  Angry

Anybody else got any ideas now I've exhausted HTC Support & poor old keyplyr  Tongue
Best Screen Protector
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